Speaking of small business inspiration from Disney

By Typestries, January 29, 2006

Steve Rubel suggests another excellent use of a disney vacation:Disney World is a great place to study the principles of service. They breed millions of advocates worldwide. A visit here can also teach you a lot about blogging. Here’s a sample of what I learned this past weekend from watching the WDW cast at work. Much of it can be applied to blogging… (edit: and small business!)

It’s OK to be Goofy

Always be upbeat

Remember, you’re always on-stage

Little touches make a big difference

Deliver on what you promise

Good ideas should come from everywhere

Develop a service philosophy

Uphold key traditions

Communicate a compelling vision

Share the spotlight

Excellent observations-right on the money!

How can these principles help us build our businesses?